Legal

Privacy Policy

This policy explains how Integrated AIS ("we", "us", "our") collects, uses, stores and protects personal data when you visit our website, submit an enquiry, or otherwise interact with us. We are committed to handling your data lawfully, fairly and transparently, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Last updated: 9 July 2026

Who we are

Integrated AIS is an AI integration and adoption consultancy. For the purposes of UK data protection law, Integrated AIS is the data controller for the personal data described in this policy.

Company registration number and registered office:《CONFIRM registration number》, 51 Canynge Road, Clifton, Bristol, BS8 3LH

If you have any questions about this policy or how we handle your data, see "How to contact us" below.

What data we collect

  • Contact form submissions. When you use our contact form, we collect your name, work email address, company name, sector (if selected), and the content of your message.
  • Personalisation preferences. To remember your chosen sector and light/dark theme preference, we store small pieces of information in your browser's local storage. This is strictly functional and does not identify you personally beyond the choices you have made.
  • Analytics data. If you consent via our cookie banner, we use privacy-respecting analytics to understand how visitors use our site (for example, pages viewed, referring source, and device type). No analytics data is collected before you give consent, and none is collected if you decline.
  • Technical and log data. Our hosting and security infrastructure may automatically log standard technical information (such as IP address and browser type) for security and performance purposes, consistent with our legitimate interests.

We do not knowingly collect any special category data (for example, health, religion, or biometric data) through our website. Please do not include such information in your enquiry message.

Why we use it, and our legal basis

  • Responding to your enquiry: contract (where we are taking steps to enter into a contract with you) or legitimate interest (responding to enquiries from prospective clients and partners).
  • Personalisation (sector and theme): legitimate interest in reflecting your explicit browsing preference, stored functionally in local storage and not linked to analytics processing.
  • Analytics: consent, obtained via our cookie banner and withdrawable at any time (see "Cookies and local storage" below).
  • Security and fraud prevention: legitimate interest in keeping our services and systems secure.
  • Legal compliance: legal obligation, where we are required to retain or disclose data by law.

How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected. As a general rule:

  • Enquiry and contact form data is retained for as long as needed to respond to your enquiry, and no longer than 24 months from your last contact with us, unless a business relationship continues, in which case we retain data for the duration of that relationship plus a reasonable period afterwards for legal, accounting or contractual purposes.
  • Personalisation data stored in your browser (sector and theme preference) persists locally until you clear your browser storage; we do not hold a server-side copy of this data.
  • Analytics data is retained by our analytics provider in line with their standard retention settings, and only for as long as your consent remains valid.

When data is no longer needed, we delete or anonymise it securely.

Who we share your data with

We do not sell your personal data. We may share limited personal data with trusted service providers who process it on our behalf, strictly for the purposes described in this policy:

  • Our form-submission provider, which receives and delivers contact form submissions to us. We use Formspree for this purpose.
  • Our analytics provider, which processes anonymised or pseudonymised usage data only after you consent. We use Plausible Analytics, a privacy-focused analytics provider.
  • Professional advisers (for example, legal or accountancy) where necessary for our legitimate business operations, and regulators or law enforcement where we are legally required to do so.

Any third party processing personal data on our behalf is required to do so under a written agreement, only in accordance with our instructions, and with appropriate security in place.

Cookies and local storage

Our website uses local storage for two functional purposes: remembering your light/dark theme preference and your selected sector, so the site can personalise content without repeatedly asking. These do not require consent because they are strictly necessary to deliver the functionality you have chosen.

Analytics cookies or similar technologies are only set after you give consent via our cookie banner. You can change your mind and withdraw consent at any time using the "Cookie preferences" link in the footer of every page.

For full details of the cookies and similar technologies we use, see our Cookies Policy.

International data transfers

Some of our service providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as a UK adequacy regulation, a UK International Data Transfer Agreement (IDTA), or the UK addendum to the EU Standard Contractual Clauses, as required under UK GDPR. Specific provider locations and safeguards will be confirmed here once finalised.

Your rights under UK GDPR

Under UK GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate or incomplete data.
  • Erasure — ask us to delete your data, where there is no legitimate reason for us to continue processing it.
  • Restriction — ask us to restrict how we use your data in certain circumstances.
  • Objection — object to processing based on legitimate interests, including for direct marketing.
  • Data portability — ask us to transfer your data to another organisation, or to you, in certain circumstances.
  • Withdrawing consent — where we rely on consent (for example, analytics), withdraw it at any time without affecting processing carried out before withdrawal.

To exercise any of these rights, contact us using the details below. We will normally respond within one month, in line with UK GDPR requirements.

If you are unhappy with how we have handled your data, you have the right to complain to the UK's independent regulator, the Information Commissioner's Office (ICO), atico.org.ukor by phone on 0303 123 1113. We would appreciate the opportunity to address your concerns first, so please contact us before escalating.

How we protect your data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, proportionate to the sensitivity of the data involved. Given our work in secure and on-premises AI deployment, we take data protection seriously across our own operations. Any certifications referenced elsewhere on this site (such as ISO 27001, ISO/IEC 42001, or Cyber Essentials) are aspirational or in progress and should not be read as currently held unless separately confirmed.

Children's data

Our website and services are directed at business audiences and are not intended for children. We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be reflected in the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

How to contact us

For any questions about this policy, or to exercise your data protection rights, please contact: